top of page

Process & Document Management

Business process management (BPM) is a systematic approach to making an organization's workflow more effective, more efficient and more capable of adapting to an ever-changing environment. A business process is an activity or set of activities that will accomplish a specific organizational goal.  Sandesign can help companies document their processes in support of their business operations manual.

Document management, often referred to as Document Management Systems (DMS), is the use of a computer system to store, manage and track electronic documents. A company should have good templates, processes and version control to ensure efficient document production and professional issue to clients.  Sandesign can help with all aspect of Document, Creation and Management to ensure a company’s process is as efficient as possible.

Business Process Management (BPM)

Business process management is a field in operations management that focuses on improving corporate performance by managing and optimizing a company's business processes.  It can therefore be described as a "process optimization process". It is argued that BPM enables organizations to be more efficient, more effective and more capable of change than a functionally focused, traditional hierarchical management approach.  These processes can impact the cost and revenue generation of an organisation.

As a policy-making approach, BPM sees processes as important assets of an organization that must be understood, managed, and developed to announce value-added products and services to clients or customers. This approach closely resembles other total quality management or continual improvement process methodologies and BPM proponents also claim that this approach can be supported, or enabled, through technology.

Sandesign has expertise in all areas of the BPM process :

  • Design,

  • Modelling,

  • Execution

  • Monitoring.


We can assist with each of the above or all in their entirety.  Whether a company needs to have their processes documented (usually as part of QA procedures and certification), or if they are looking for a complete overhaul, the Sandesign team can help whatever the scope.


Document Management

The way in which you handle day-to-day documents and files can have a huge impact on your business. Get it right and you’ll find yourself on the road to success with a bulging bottom line and customer satisfaction to tell the world about.

Get it wrong and you could easily lose vital information, find personnel working on out of date document issues, not meet client expectations even find yourself faced with a judge. Plenty of companies neglect their file and document management, blaming time constraints, lack of storage space, and a dozen other excuses. Having professional templates and effectively managing your documents and files is essential for a successful business. Some of the advantages of effective document management include:

  • Improved access to documents

  • Improved office efficiency

  • More professional business document delivery

  • Reduced day-to-day operation costs (Less Paper)

  • Better use of file storage space

  • Safeguarding of confidential information

  • Reduced customer complaints

  • Prevention of legal breaches.


The following is our seven step guide to creating a document & file management process that is thorough, effective and, best of all, easy to maintain once in place. Read on to learn how you can help your business succeed through first class file and document management:

  • Designate a file management team

  • Establish your file management procedures

  • Create a file plan, templates & schedule

  • Organise existing files

  • Purge existing files for out-of-date, unnecessary content

  • Arrange storage, disposal

  • Ongoing maintenance


We have expertise in all areas of document management and can help companies create the document management they need. Whether it is purely the creation of professional templates, the re-organisation of document storage or a full configuration control system, Sandesign can help your company improve how it handles and issues drawings.

bottom of page